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"Buying a car at Hanlees was great.  The salesman, Joe, showed us several cars, both used and new and was very knowledgeable.  He walked us through the whole process.  The finance manager was very efficient and fast.  When we buy another car I will definitely go there again." -Susan C.

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"To preface this review this was my  first time buying a newer car and taking out a loan. After having two cars back to back have some serious mechanical issues I decided to finally take the plunge and buy a newer car. My boyfriend and I started the day at a different dealership down the road from Hanlees, where we were not impressed. We stopped here to just take a look, I had originally had no intention of purchasing a car that day. Sam our salesman, greeted us in the parking lot and was extremely helpful. We talked to him about what we were looking for and our budget. He showed us some great options and was very honest with us. (Something that can be difficult to find at a dealership). I decided to test drive a 2013 Golf. We probably drove around for 30 minutes. Sam took us to bumpy areas of town to show us how the car was quiet and smooth, took us up into the hills to show us how the car could handle and of course through town and on the highway. 

When we got back he asked if I wanted to look at some numbers and I said yes since the car was such a great price. I have to say that their finance department did a great job. I was very stressed out since I had never done this or been through this process before. But they got me a great rate, which included warrantees, and worked with me even more to lower the price. I originally walked away from the dealership and the car because my car insurance quoted me an outrageous price which made it outside of my budget and as we left they encouraged us to get quotes elsewhere because they were shocked by how high it was and the manager Billy came out and greeted me and said that if there was anything he could do to let them know and they would do it. 

After a few hours of going back and forth I finally called them back with my decision and they stayed after hours to meet with me and draw up the paperwork. Since the detail guys were gone for the day and the car was rather dusty from construction down the street, while I was filling out paperwork, Sam went and got the car washed and wiped down everything inside. I could tell that they cleaned the car to the best of their ability before I took it home. I was also told I could bring it back and have it detailed since they didn't get to do it when I purchased the car. At the end of the night Sam took a picture of my boyfriend and I with my new car. 

All in all I don't think I could have had a better experience. All the stress I felt that day was from myself because this is the first big purchase I have made. But Hanlees did their best to make me feel as relaxed as possible. I can't say enough nice things about them and Sam especially! Thank you!" - Nora W.

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"I went and had my car serviced there. The staff there is great and great service. I have to say the gentleman I met there Pradeep was excellent. Great customer service. Definitely will go back and recommend anyone to go there. Thanks guys" -Nicole S.

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"We recently purchased a car from Adam .
He is an amazing salesmen. 
Hanlees has one of best deals in Bay Area" -Manalito M.

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Hanlees Napa Volkswagen

495 Soscol Avenue
Directions Napa, CA 94559

  • Sales: 707-253-9100
  • Service: (707)253-9100
  • Parts: (707)253-9100

Hours

  • Monday 9:00 AM - 8:00 PM
  • Tuesday 9:00 AM - 8:00 PM
  • Wednesday 9:00 AM - 8:00 PM
  • Thursday 9:00 AM - 8:00 PM
  • Friday 9:00 AM - 8:00 PM
  • Saturday 9:00 AM - 8:00 PM
  • Sunday 10:00 AM - 7:00 PM